Our Privacy Policy
Last modified: 18-07-2019
At Spa Hop LLC (“Spa Hop,” “we,”), we respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit this website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should exit this website immediately. By accessing or using GoSpaHop.com, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this website after we make changes is deemed to be acceptance of those changes. We will post a notice on the website if an update occurs and, if we have your email address, forward a message alerting you to the update.

  1. United States Audience

Spa Hop and GoSpaHop.com is intended, directed, and marketed to an audience in the United States. We do not envisage offering products or services to citizens or visitors of the Member States of the European Union nor do we monitor their behavior as contemplated in the General Data Protection Regulation. If you are located in the European Union, please terminate your use of this website immediately.

  1. Children Under the Age of 13.

GoSpaHop.com is directed at adults 18 and older and not children under the age of 13 as defined in the Children’s Online Privacy Protection Act. No individual under the age of 13 should attempt to register for an account, make any purchases, or provide any information to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the Contact page on the site.

  1. Information We Collect About You and How We Collect It
  1. General Information We Collect

    (i) Your Personal Information We Collect. In order for you to access particular sections of the website and take advantage of offered services and products, we require you to provide us with specific information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information:

    • Contact Data (such as your name, mailing address, phone number, and e-mail address);
    • Financial Data (such as your credit card number), and
    • Demographic Data (such as the data provided when you create a profile in your account).

    If you communicate with us or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.

    (ii) Traffic Data Collected. We automatically track and collect the following categories of information when you visit our website:

    • IP addresses;
    • Domain servers;
    • Types of computers accessing the site; and
    • Types of web browsers used to access the site (collectively “Traffic Data”).

    Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the site. We also use cookies and tracking technologies as follows:

    (a) Our Use of Cookies and Other Tracking Technologies

    The technologies we use for this automatic data collection may include:

    (i) Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

    (ii) Flash Cookies. Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on GoSpaHop.com. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

    (iii) Web Beacons. Pages of our the website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics.

    (b) Third-Party Use of Cookies and Other Tracking Technologies

    We us third party services for particular business goals such as statistics programs to record how many hits our website receives, which pages visitors use, and other data we can use to improve your user experience on the website as well as our business and marketing efforts. Third party programs we use include:

    1. Google Analytics
    2. Google Console
    3. Bing Webmaster Tools
    4. Google Fonts

    We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should view the Choices About How We Use and Disclose Your Information section below in this policy.

  2. Modifying Your Personal Information.
    You can review and change your personal information by logging into the membership area and visiting your account profile page. You can also contact us using the Contact page on the website if you need assistance. Please note, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you delete your contributions to the site such as reviews of spas, copies of your contributions may remain viewable in cached and archived pages, or might have been copied or stored by other websites such as search engines or the Wayback Machine Internet Archive.
  3. How We Use Your Personal Information

    We use your Personal Information as follows:

    • To present our website and its contents to you.
    • To provide you with information, products, or services that you request from us.
    • To fulfill any other purpose for which you provide it.
    • To provide you with notices about your account and membership.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • To notify you about changes to our website or any products or services we offer or provide though it.
    • To allow you to participate in interactive features on our website.
    • To facilitate and deliver the services you’ve ordered through us.
    • To bill you for the service or goods you wish to acquire.
    • To market new or additional services to you.
    • In any other way we may describe when you provide the information.
    • For any other purpose with your consent.
  4. Disclosure of Your Personal Information

    We may disclose personal information that we collect or you provide as described in this privacy policy:

    • To the independent spas listed on our website that you book appointments with for spa services so the spas may contact you to confirm reservations and other matters concerning your appointment.
    • To contractors, service providers, and other third parties we use to run our business.
    • To a payment processor to process your membership payment.
    • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Spa Hop, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Spa Hop, LLC about you is among the assets transferred.
    • To fulfill the purpose for which you provide it. For example, if you visit our site and contact us with a question, we will use the information you provide to send you a response.
    • For any other purpose disclosed by us when you provide the information.

    We may also disclose your personal information:

    • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
    • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Spa Hop, LLC, our customers, or others. This includes exchanging information with other companies, organizations, and payment processors for the purposes of fraud protection and credit risk reduction.

    We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

  5. Choices About How We Use and Disclose Your Information

    We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

    • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
    • You can choose to opt-out of tracking by many third parties, including Google, by visiting these links – http://www.networkadvertising.org/choices/ and http://www.aboutads.info/consumers/ and https://tools.google.com/dlpage/gaoptout.
    • You may stop receiving email marketing by clicking the opt-out link available in each message.
  1. Confidentiality Of Your Personal Information.
    1. Confidentiality. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.
    2. Lost or Stolen Information. You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, user name, or password from your account and update our records accordingly.
    3. Other Websites and Apps. The site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. We also may allow you to rate spa resorts. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.
  1. Do Not Track

Some states require that websites disclose whether they comply with Do Not Track requests. We do not comply with such requests at this time.

  1. Our Friends In Nevada

We do not sell your personal information as defined under Nevada law should you use GoSpaHop.com. However, we do share the information with the spas you book with through our website since the spas need information about you in relation to scheduling your treatment, the scope of the treatment, and any other choices you may make. The sharing of information between the independent spa providers and us is the core of our service. If you no longer wish us to share such information, please contact us using the Contact page on the website, but understand you will no longer be able to use our service.

  1. Data Security

We have implemented reasonable and customary security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You are also encouraged to install anti-virus and anti-malware software on your device, and make sure you update the operating system you are using frequently as updates to fix problems are published frequently by the party offering the operating system.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to GoSpaHop.com. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

  1. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. You may choose not to agree to the updated privacy policy by terminating your account with the website pursuant to the termination provisions in our Terms of Use. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this privacy policy to check for any changes.

  1. Contact Information

You can reach us through the Contact page on this website with any questions or comments you may have regarding our privacy practices.