Delivery station customer service associate amazon reddit

Delivery station customer service associate amazon reddit. 45 per hour. I'm just trying various Amazon jobs in hopes that I'll find something that works out for me. This is the state of Amazon customer service. Personally, I am sticking with it to make some an extra 60 dollars a week and get a workout. Amazon is rated in line with the average (within 1 standard deviation) by Delivery Station This is going to be my third job at Amazon. Fc is where you get the rumors of having to pee in a bottle. seasonal is temp and rates there is rates, TOT theres no tot, and delivery station is all one department. Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Find out more about Customer Service Associate salariesand benefits at Amazon. I just got the offer letter for 20hr (part-time) as a delivery station warehouse worker. But with the delivery station. The company operates on a massive scale, so the workflow is structured and focused on maximizing efficiency. I was in for a real surprise. Expand your search at Amazon: Delivery Station Liaison jobs All Jobs in. Found a hidden thing on amazons website for the number. For one if you never been at DLA8, its not a very well organized station. Starting as a Amazon delivery station associate. The nursery route was great. Amazon Air Associate . Also help with customers coming in to pick up or drop of packages for returns. Reply. If you drove an order picker in a traditional non-sort for example, this will definitely be more physical. Prime ain't what it used to be. When you join our team, you’ll work with talented peers and learn new skills. If you're considering Amazon for the long term, then it is a great place to be. Customer Service Associate (Former Employee) - Seattle, WA - May 11, 2024. Those are called Sort Assist Labels (or SAL). r/FASCAmazon. I just applied for Amazon Locker+ Customer Service Associate, I'm wondering what do you really do. 0 out of 5 stars based on 3,297 anonymously submitted employee reviews. Yes they track everything. This is not a customer service subreddit for issues with The Home Depot. Delivery Station Associate . The difference between DSP drivers and Amazon drivers is important. 20 and 1. Please contact your store or call 1-800-HOMEDEPOT (1-800-466-3337) with any issues. Share. $19. Not really clear but It is Customer service. Be mindful of your body as it will hurt for few weeks as you're standing for 10hrs 4 days in a row. Apply to Delivery Driver, Packager, Direct Support Professional and more! Delivery Station Warehouse Associate Drug Test. Receive truck deliveries. One job is a Locker+ customer service associate position, and the other job is a delivery station associate position. They scan the bottom 4 squares on the address label, and the lable prints out automatically. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about I recently applied to work as a delivery station associate with flexible hours. Prime now has hourly L4, I don't know how true it could be someone told me an assistant manager at the Prime now Whole foods location was making 27/hr. IAmA Customer Service Associate with Amazon AMA. The shifts are usually 9:45-2:15, 12:45-5:15, 4:15-8:15 each day. Members Online Already seeing prime day tape and prime day jiffy bags god helps us for the shit show that’s going to take place in a few weeks, every associate for themselves What safety shoes do you recommend! Im on zappos now and theres tons of options, not sure which to go with/what i need. 90% of everything I learned from online training was irrelevant to my actual job. A subreddit for current, former and potential Amazon employees to discuss and connect. Hope y’all find happiness soon! Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting Just be prepared Amazon routing sucks, job isn’t bad once it all really depends on your dsp and where your delivery area is. I saw people pushing items down a conveyor belt. Some DS stations offer an afternoon shift. You’ll be part of the team working in one of the many types of Amazon warehouses – the epicenters of our operations, the place where customer orders begin their journey from click to delivery. Pick and stage is also physical, lifting heavy bags and oversized packages. Have fun, and be safe y'all! 8 11. No affiliation with The Home Depot Inc. ) Those are the names listed on the Amazon Jobs page. Thanks! New Delivery Station Warehouse Associate Hello there! So I have my pre hire appointment in the coming weeks for a 7:50p-12:50a shift (25 hours weekly, Friday-Tuesday) in the Richmond VA area and I had a few questions Good question. 70 Per hour (Employer Est. I survived 2 years and 6 months of their BS. Don't slack off and do your part. (Tentative Launch of October 24) Flex Time “X”. “ Delivery Station (DS) ” here refers to Amazon's IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. £12. At the 2 DS I've been at, the 2pm shift has been the flex dispatch and rts shifts. Thanks. You would pretty much be at a desk all day handling on the road issues with deliveries, ranging from DAs being unable to locate addresses, not being able to gain access to locations, etc etc. Amazon's online training is a waste of time and resources but at least we get paid to watch it. You know this because you applied for a specific shift that showed you the times involved. • Deliver 200 or more packages ranging from envelopes to boxes up to 50 lbs. Others putting items in bags stacked 4 high. Please note: We are not a customer support subreddit, please reach out to appropriate contact points for assistance with your order. This is just going to be a rant about my experience working at an Amazon delivery station. It’s a fast paced job. After break all AAs head to "pick and stage" for picking routes. I don't think I am allowed to accept two job offers, but I am still trying to decide what job to take. That’s why we have warehouse jobs that work for you. A Place for Amazonians at Delivery Stations alike to Network, Vent, Learn, & Grow. I did some research and found that they no longer test for weed The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces. • Load and drive an Amazon-branded vehicle. When asked about their direct Amazon Seller Support phone number, Amazon advises sellers to contact Seller Support A subreddit for current, former and potential Amazon employees to discuss and connect. I wanted to see what I would be doing at the Delivery Station. 1% better than the company average rating for salary and benefits. In my experience it really depends upon the TM you have, the OTR team at the DS, the driver trainers at the DS, and Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting Feb 8, 2024 · Amazon Fresh Grocery Associate: $18. This is a huge mistake that a lot of newbies make at Amazon. 6. The long version: Gonna copy/paste what I wrote for someone else here: A Delivery Station receives prepackaged items from Fulfillment Centers, sorts them into clusters, and facilitates loading them onto Amazon vans to be delivered to rich college students from Asia and white-collar Karens "working" from home. At Amazon, we understand that work doesn’t stop on the job. Make sure you have a consistent sleep schedule and eat well. Sometimes it says you go on the floor and look for a package. It just seems more relaxed and chilled. I do thirty hours per week on the hybrid shift (06:00-12:30) 5 days a week. I have a really hard time going to work everyday, especially when I have the opportunity without penalty. 17 votes, 21 comments. Sterling Enterprise LLC-Amazon DSP. The first of which starts at 1:20 in the morning; I'm guessing the other one's an overnight training session as well. Basic typical day at a DS on 'sort shift'. Carlisle, England. Job title – Customer Service Delivery Station LiaisonLocation - DME1 - Unit 1, New Hythe Business Park, New Hythe Lane, Maidstone, Kent, ME20 7PA, UKPay Rate - £12. Our team supports customers in 16 languages from more than 130 locations worldwide. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. you will still be touching boxes, youre not just sitting there all day. This sub is not officially sanctioned by Amazon, so…. I was looking at my application and pre-hire info, and I have two required training shifts. Easily apply. And I dont think there is a break every 2 hours for a bit. The thing with hourly L4 in the A Place for Amazonians at Delivery Stations alike to Network, Vent, Learn, & Grow. I just had some questions, as I'm looking at the offer letter now: Rhskan Delivery Station Liaison • 6 mo. Role: Full-Time Delivery Station Customer Service AssociateJob Type: PermanentLocation: 1398 Industrial Boulevard, McKinney, TXPay Rate: $18. They are put on there by the inductors, by a scanner/lable printer. Sit at computer & earphones something like on the phones or email and respond to customers who didn’t get packages but you work in a delivery station. 40Shift: Wednesday-Saturday 10:00-20:45Contract: Perm, Fulltime. Just give me your god’s honest opinion, I just quit DSP delivery driver bc I had no idea what I was getting into, Will Delivery station associate be at least a hair better? I worked in a sheet metal factory for 4 years if that means anything. Last break may very based on path but typically AAs are all sent to break between 8:00 - 8:30. ago. Amazon's primary focus has always been customer obsession, so being in a direct customer service role opens up a lot of pathways in Amazon easier than other positions. 102K subscribers in the AmazonFC community. ToT is a thing also at the DS. - Empathizing with and prioritizing customer needs. Security may seem lax to you after being in an FC. Day shift + 5. Shift - Wednesday-Saturday 10:00-20:45pm. Posted 1 day ago ·. 50 - $20. 70 per hour. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces. Transfers at my station that came from there were glad they left and never want to look back. What you'll do. 7:45am-9:45am - This is where we pick and stage the carts for delivery drivers and flex drivers. . Here is how my first week working as an Amazon delivery driver went. If they sense that you're a hard worker, they WILL take advantage of you. I’ve been going almost every day. com. I start being a FT seasonal Delivery Station Associate next week, and I want to know what to expect when I first start training, and I see some say it takes a month or two to be an actual permanent associate is that true? I work a 1:20am-11:50am schedule from Friday-Monday, how is the payroll system process with that schedule? The options of shifts at my delivery station are as follows: 2:30am-7:15am - This is where we either are assigned water spider, unloader, inductor, buffer, diverter, stower, etc. Working variable shifts over a 40-hour week from Monday to Sunday, within the hours of 7am to 9pm. At a delivery station, you will work overnights. Get comfy shoes. I've worked general website customer support, Kindle specialized support, and pulled and graphed data from calls from every department for various projects. There's no flexibility. 174 Amazon Delivery Station Customer Associate jobs available on Indeed. See above. To the standing part, you will get used to it. 40Shift: Sunday-Wednesday - 10:00 - 20:45Contract: Type - PermanentJoin us as a Customer Service Delivery Station Liaison and provide Hangout for Home Depot associates. Hyattsville, MD 20785. Fulfillment Center Associate . I recently applied to work as a delivery station associate with flexible hours. Pay Rate - £12. I'd say about 98% of my 25-ish person training group quit because it's awful. If you have any questions about the inner workings of the company, what it's like A subreddit for current, former and potential Amazon employees to discuss and connect. Getting hit with wind, rain, snow, heat. Sortation Center Associate . On-the-job learning and growth opportunities. You'll In most cases you would be lucky to work 19 hours a week since there are only 3 shifts per day for one associate each shift and the shifts drop at 6:15 PM just like shopping shifts and all shifts are usually gone in a few seconds. Stowing is physical but you aren’t going to be walking long distances at least. 1. I would suggest to read your job offer and start from there. Longish story short, I'm now an alumni 🤣 was confused then realized 24 hours later I was let go. 0 UPDATE. You are a problem solver, dispatcher, ect. Hangout for Home Depot associates. We’ve built our reputation on caring over every detail. Nov 8, 2023 · An Amazon Delivery Station Warehouse Associate is a frontline worker responsible for managing packages at the point of handing them over to the customer. If you passed the assessment with flying colors and can elaborate your work experiences in the interview well, you should be fine. Key job responsibilities. Just be prepared for the physical aspect. Regular - Blue Badge. For instance in pack you have to be at 260 packages an hour or 4+ boxes a minute which is absolutely ridiculous which is why you can’t leave your station for even a minute. I disagree with it being a shit job. Also, how is working as a delivery station associate different than working at a sort center and fulfillment center? Also, my schedule will be part time, Friday, Saturday, Sunday, and Monday 1:20 AM-8:50 AM so about 28 hours a week although it says (25-35 hours per week. Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting Some sites will offer 9am-2:30pm shift for flex aa if they’re having issues with bag reset. r/AmazonDS: A Place for Amazonians at Delivery Stations alike to Network, Vent, Learn, & Grow. For a little bit of backstory, I have worked in a few other warehouses before. You can expect: Competitive pay starting at £12. There’s a lot open now on amazon jobs at new stations. If you get hired by Amazon directly as a Delivery Associate, you will be paid a minimum of $15/hr, your paycheck will come from Amazon, you will be an Amazon employee, and you will get certain benefits of being an Amazon employee, like life insurance and 401k. Build, wrap, sort and transport pallets and packages. Take this drug test. Attendance 2. They are staffed in the locker area all day and help put packages into lockers when drivers delivers them. I used to be an FC picker, and now I work as a DSL. If all routes are picked before EOS, VTO may be offered or you will begin bag replenishment. We strive for better ways to provide support, solve problems, and interact with our global customers. Supposed to be returning back to Amazon from a 1 month leave… but I just got another job 🏼 let me go resign now 😭😭😭 crying tears of joy. 4 hours per week. It’s a lot more then just driving it’s 175-195 times you’ll have to get in and out of your van. ok i got two job options: one is for a delivery station "liason", aka imma be on the phone all day doing customer service, which i think is way more tolerable and potentially has more longevity to me personally than doing warehouse labor, however im used to either serving or bartending NOT staring at a screen/being on a headset all day. No, we cannot tell you when something will go on sale. The most recent one was FedEx in which, I ended up quitting almost immediately after peak since hours got real slim. Whatever position they put you in, my advice is to NOT try to go fast or be competitive. Be sure to pace yourself as this is a game of endurance, not a game of speed. Rts is when drivers return to station with undelivered packages. Employee Discount Code. ) 30d+. But more relaxed than I’d expected from all the Amazon horror stories. Not an official Amazon support site. I've had many of those same types of chats - but been transferred 3 times - within the past few weeks. Anyways, I’m seriously not picky or fussy about what the job (s A subreddit for current, former and potential Amazon employees to discuss and connect. We want to get to know the authentic you, as there are many types of successful people at Amazon. Yes, I did tech support and was trained in retail support during the pandemic At that time they sent all the equipment to your address, but you needed to prove that you had stable internet and ethernet access. Better than FC work for sure though. Fulfillment Centers, Sort Centers, Delivery Stations, etc. 3. Lunch is 5:30. What you can do is just take a breather on your station and shake them legs out for 1 minute or 2. Is there a rate at delivery warehouses Related Topics Amazon FAANG Online shopping S&P 500 Consumer discretionary sector Marketplace and Deals Marketplace Business Website Finance Business, Economics, and Finance Information & communications technology Technology Hangout for Home Depot associates. and get packages sorted from truck to bins. This involves making decisions based on our Leadership Principles, completing Process assistant is a T3 position now and it’s hourly pay. Use technologies like smartphones, and handheld devices to sort, scan, and prepare orders. I got hired for delivery station warehouse associate, my training shifts are from 2:30AM-9:45AM. I’ve been in multiple different warehouse and jobs within Amazon and the delivery station is by far the best in my opinion. A subreddit for current, former and potential Amazon employees to discuss and…. • Interact with Amazon customers and the public in a professional and positive All about Amazon Prime. '. I have disabilities and health issues so it's been hard to find work that I can do. Technical Customer Service Specialist, AWS Trust and Safety: No pay listed (Glassdoor Delivery Driver/Customer Service. I had no idea they were going to test for weed as I just had a massive smoke session with a friend the other day. [deleted] Amazon delivery station associate? What to expect? So I’m in urgent need of a job right now and while I was looking into the fresh warehouse jobs, I figured I’d rather work in delivery stations just cause the hours fit into my schedule. This sub is not officially sanctioned by Amazon, so all posts and comments reflect individual Redditors' opinions and not Amazon Logistics or DSP partners. Their customer service has been an absolute disaster lately. Yes seasonal unless you get converted to full time blue badge. 70. Free training to provide you with the skills you need to problem solve for our customers. I've been working with the company for almost a year now. 7. It's a T2 position. You will also be in excruciating pain in your feet due to The first one we had (2 + years ago) is now an hourly L4 at an AMXL DS. As an employee of an Amazon delivery service partner (DSP), you will work directly for the DSP that operates out of a local Amazon delivery station. This is 5. The pay isn't worth what you have to put up with. May 8, 2024 · Customer Service Associate professionals rate their compensation and benefits at Amazon with 4. Select shifts up to 4 days in advance and drop shift at least 16 hours in advance. This assessment asks you to complete virtual tasks related to the position and typically takes 20 minutes - 1 hour to complete. • Work 4-5 days per week, up to 10 hours per day with shifts available in the morning, afternoon, weekday and weekends. I was looking at my application and pre-hire info, and I have two…. If you aren't currently out on bail for murder, you pass the background check. Our customer service team is the public face of the Amazon brand. 50 an hour. • 3 yr. 4 hours work, 30 minute break, 4 hours work. Welcome. Fairly easy but might be very tedious . But usually most flex shifts are posted between the regular 1. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. If you have any questions, comments or feedback regarding the subreddit, please feel free to send us a message through modmail. They are the ones who sort, scan, and load packages onto delivery vehicles, thereby streamlining the "last mile" delivery process. Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting Delivery Station Customer Service Associate. I’m applying for a Delivery Station Warehouse Associate job and have my first pre employment screening in a few days. They mostly do “building reset” which means getting the building ready again for the megacycle shift aka the overnight shift. Stay hydrated and dress light. There's flexibility in that you get to choose which shift you work, but it's the same shift every day you're scheduled. Employees are often faced with tight deadlines and high productivity expectations. Location - D PN1 - Unit A&B Woodlands Indstril Storage Estate,Longtown, 1N51, Carlisle, CA6 5TR. The real shit jobs are being a counter, stower, or picker in an FC. As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email. Please contact the moderators of this subreddit if you have any questions or concerns. 50 shift differential. Opinion about Amazon: A typical day at work at Amazon is fast-paced and demanding. Delivery Station Customer Service Associate: $19. Manager flipped a coin between me and another girl to get A subreddit for current, former and potential Amazon employees to discuss and connect. Doing our . Delivery Station Associate employees have rated Amazon with 3. Since I'm transferring from an Amazon Fresh Warehouse to a Delivery Station, I toured the facility first. This indicates that most Delivery Station Associate professionals have a good working experience there. 65 per hour. Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part Hangout for Home Depot associates. 3 hours on various sorting tasks (either induct, divert, picking, stowing and oversized sort) then 3 hours picking and staging routes for the drivers. View prompts on screens and follow directions from some tasks. 7 out of 5 stars, based on 168 company reviews on Glassdoor. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. Job title – Customer Service Delivery Station LiaisonLocation - DBI7- MP411,Magna Park Hawke Way, Lutterworth, LE17 4XNPay Rate - £11. 45/hourSchedule: Tuesday-Saturday 11:00AM-8:00PMAt Amazon, our mission is to be Earth’s most customer-centric company. I really liked the physical aspect of packing out/working the truck. You will also handle customer escalations, and this typically will see you in contact directly with DSPs on May 1, 2024 · Show More Insights. L4 is area manager, salary position. Seriously, in my opinion it's one of the best jobs at Amazon. Sometimes, Amazon sellers mistakenly call 00 1 206-922-0880 (International) or 1-888-280-4331 (USA), which is actually a dedicated customer service number for Amazon shoppers. Im a fulltime picker/rebin aka 40 hour week. Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: - Communicating with customers directly in-person, in addition to communicating via phone and email - Empathizing with and prioritizing customer needs - Upholding company values and respecting every customer - Resolving issues and setting Probably Ohio that’s what we make starting I think I only make $17. Hi everyone! My previous job was doing overnight freight at home depot. HR person giving the tour informed me that after last break, everyone puts items in Worked 1 shift, and then they stopped posting shifts. I got invited to the interview stage once (2021) but then took a job in the warehouse B4 interviewing, so who knows? Pay was slightly better. Diverters: After the inductor adds the SAL to the package, the package gets slid onto the main line of the conveyor system. Customer Service Job Simulation. Give us your background information. Job title – Customer Service Delivery Station Liaison. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our Some of your duties & responsibilities may include: Receive and prepare inventory for delivery. You show up. I honestly wouldn't recommend this job. Full-time + 1. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our I made two applications for two Amazon job positions, and I need to attend the new hire appointments for both. - Upholding company values and respecting every customer. 20-11:50 sort hours. hv wn js wq sr pc vl ce po np