Windows hello status not working windows 10. System restore windows will open.
Windows hello status not working windows 10 i tried to reinstall driver for the fingerprint scanner but still no windows hello appear in my setting. Please try these options one by one and check after each option. This fixed the camera app but not Windows Hello. Click on Computer Configuration and open Administrative Templates. Jul 18, 2024 · Under PIN (Windows Hello), click on I forgot my PIN. I'm sorry to hear that Windows Hello Fingerprint suddenly stopped working on your Acer Swift 3. Aug 12, 2015 · Although there are two drivers, a Synaptics Driver and a Validity Fingerprint Sensor Driver in my program list, the whole fingerprint reader does not work anymore. I am junking my W8. - In the address bar, type edge://settings/passwords and press Enter. Jan 30, 2020 · In the Device Manager, the Biometric devices driver: Windows Hello Face Software Device: Properties report: "Windows has stopped this device because it has reported problems. Aug 5, 2015 · now upon upgrading to windows 10. Wait for Windows preparation to complete, and select "Create installation media for another computer" 5. This article is intended to help you to Fix Windows Hello Not Working issue. Windows 10 and Windows 11 operating system versions 22H1 and older may have MIPI camera detection problems . Method 3 : Remove PIN and add it again. Restart afterward and observe for changes. After downloading, double-clicking the tool, it will prompt "Preparation in progress", click "Next". Select Windows Components and open Biometrics. The only way to make it working is configuring a new finger. Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. See fixes for Something went wrong with camera: Apr 25, 2022 · So that's not your laptop. Locate the Ngc folder and delete it. Restart your computer for the changes to take effect then check if Windows Hello is now working. exe and Enter 3. Oct 3, 2022 · still the same, Windows Hello not working after waking up. I used the slmgr /upk to remove the license off the old M. i was hoping i could use "windows hello" in windows 10 but its not appearing in my setting>account>sign in option. Press Windows key + R key together from the keyboard. Apparently, Windows Hello is not enabled by default for domain accounts. I am here to guide you with Windows Hello not working. it prompted me to uninstall hp protect tools because it is incompatible in windows 10. Nov 11, 2021 · Method 2 : Install Windows Update. Type regedit and Hello out of sudden my windows hello fingerprint, pin and face do not work for my Microsoft account, It says this option is currently unavailable, please try again with "Something went wrong". Windows 10 Home Edition and it did not have Group Policy enabled. Feb 6, 2020 · windows hello not working my face recognition isnt working when i try to use it on my surface pro 6 windows ten computer ethnicity, gender, gender identity Feb 7, 2018 · If Windows Hello was setup prior to updating to the WFCU 2017, it may work. Run Hardware & Devices troubleshooter. Mar 3, 2020 · Hi everyone i upgraded windows 10 in mysurface pro 4 before upgradin windows hello was working correctly after that it stoped working saying. Go to Settings > Accounts > Sign-in Options. Click "Accept" to accept the user license terms. Please post back with the result for further assistance. 2 SSD. i checked the details of fingerprint scanner in device manager and it showed a message " windows has stopped this device because it has reported problems". Try using the Registry editor, follow the steps below:. I looked for a solution online and based on an answer on this website added a file in the registry. Option 2. If it is not set up, choose Setup and complete set up. Press Win + R to open "Run", type "services. I attempted to setup the Windows hello and I get the "something went Jun 11, 2020 · Hi Christopher. Some users are unable to use the 'I forgot my PIN' option in Settings > Accounts > Sign in Options > Windows Hello PIN When you click on 'I Oct 16, 2017 · just a few lines to explain my very annoying experience of the last weeks about the setup of my fingerprint on a HP ENVY notebook running Windows 10 Pro x64. I know Face-recognition is a super convenient feature that allows users to securely log in to their computers simply by looking at their device. After installing the lastest Windows 10 1809 Updates the Windows Hello camera showed up in device manager. I understand my computer does not have the option for fingerprint and Face ID, but pin doesn’t work either. Go to Start > Settings > Accounts > Sign-in options 2. Surface Laptop Go doesn't have infrared camera and thus are not Windows Hello Face compatible. After this procedure Windows Hello was working for me again. i dont know why its not working from today. Fir me, deleting Windows facial recognition and restart to identifing me (record new facial id) have redolve the problem. It's still showing up actually for about 2 days but after that it fails. Aug 6, 2018 · Windows 10 Personalization not working When I click on "Personalization" under 'Windows Settings' nothing is happening. If this does not work it is recommended to try uninstalling the update. Dec 1, 2024 · If the driver is not installed automatically, you can install it manually. since my laptop doesn't have a local group policy editor how can i fix this issue Jun 13, 2020 · Then select Start > Settings > Accounts > Sign-in options > Windows Hello PIN, and select I forgot my PIN. I am trying to figure out how to fix it, yet for some reason none of the guides online seem to work: One of the fixes I saw online recommended uninstalling each one, but it refuses to let me re-install them now. Based on the screenshot, your Windows Hello PIN is also showing that the feature is currently available. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. Viktor Nov 20, 2018 · I was finally able to get Windows Hello working again. Everything was working fine with Windows Hello until today when I tried to unlock my laptop after being in sleep mode, the fingerprint sign in option was not available all of a sudden and I had to enter my PIN to unlock the laptop. I am curious as to how I can enable it. g. the camera works perfectly. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. b. Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. We're happy to help. What I should do to make it work? My target is to disable HVCI (to make AVX2 instruction set Jul 28, 2017 · exact same problem for me. Aug 23, 2023 · Hello, I checked for updates and I am up to date. Dec 30, 2024 · Remove and Re-add Windows Hello PIN. my windows 10 hello fingerprint has stopped working since yesterday. Not all new computers have that option. Hello MorneFromFar, I'm Jin, a fellow Windows 10 user and an independent advisor. Mar 21, 2019 · Hi womanwonders24 I am Vijay, an Independent Advisor. Mar 22, 2022 · For awhile, Windows Hello Face and Windows Hello Fingerprint worked perfectly, and then suddenly a few months ago it just stopped. When I click on Add button on PIN section, It ask me to enter domain May 6, 2020 · The feature is just fine up until I updated my machine to windows 10 pro. Windows hello not working. Jan 2, 2022 · - System restore is where it will take your computer settings back to an earlier point in time where everything is working fine. To learn more, see Restore or reset Surface for Windows 10. Then reboot the pc. Aug 15, 2019 · After the last Surface update, my Widows Hello Face Recognition doesn't work any more. Click on the windows key > search and open Device Manager > find the camera driver > Update. Also web-sign-in does not work, since the pop-up windows did not appear. If so, select and disconnect it. It happened recently after a windows update. After i click on add and put in my windows password the settings app freezes and i can't do anything. If you are facing the same problem, don’t worry. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. No worries, I'll do my best to help you. Dec 11, 2019 · Fixes For Windows Hello Fingerprint Not Working In Windows 10. Before the update this feature was working perfectly but soon after the following update, notifications are appearing and reminding to set up windows hello for my account to work correctly. Before I re-installed Windows, Hello (face) was working fine. Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Jan 20, 2020 · As we know windows 10 has face lock facility regarding windows hello. After restarting my computer, the windows hello option was still "temporarily unavailable" thus, your solution did not resolve my issue. Feb 19, 2023 · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. If you are using Windows 10 or 11 Home please let me know before performing the procedure 1 - Press Win+R and type: gpedit. a. - Toggle Use Windows Hello when filling passwords to On. Whenever I try to use it, the system shows me "Something went wrong on our end. Says cant' open camera, or words to that effect. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. I have tried windows updates and searching for a newer driver in device manager but that tells me the best driver is installed. This is from Business Insider--Microsoft introduced Windows Hello in 2015, and while there are tablets, laptops, and desktop computers with Hello built in, most computers still don't have it. I'm Greg, an installation specialist, 10 years awarded Windows MVP, and Volunteer Moderator, here to help you. Here’s how: Steps: Access Settings by pressing Windows + I. Sometimes the "Personalization" Screen appears but I cannot change the wallpapers or theme or Screen Savers or other. Check to see if there is a "Work or School Account" listed with a colorful windows logo beside it. - Restart Edge and test Windows Hello. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. All this pin and Windows Hello issues are related to HVCI. I searched on the internet and there are many people with the same problem. Oct 21, 2024 · Hello, this is Emily. Update System Drivers. It doesn't have an option to 'remove' or 'add another' fingerprint. Nov 19, 2024 · Hello, MPPD137. 1 system and bought a WIndows 11 laptop. i am using webcam with hello function. Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Because after I enable HVCI and reboot again, everything came back to normal. Anyone owning a computer running the Windows 10 or Windows 11 22H1 operating system (or older) may find that Windows Hello facial recognition is not working. In the box, enter gpedit. 2 days ago · In Settings > System > Optional Features, remove the Windows Hello feature, then search for and add the "Windows Hello facial recognition" feature. it says windows hello is preventing some options from being show as well as face and finger print recognition are not available on this device. msc and click OK to go to Local Group Polic 3. msc to fix it, but it didn’t work. Whenever I tap it, it says, We couldn't find a camera compatible with Windows Hello. Hello, thanks for your feedback here about your issue, it seems that your Windows hello is working abnormally. Mar 30, 2023 · Unfortunately, some users experiencing Windows Hello not working or Windows Hello Face Recognition stopped working after Windows 10 update. Oct 28, 2019 · Locate and select your Windows Hello driver or biometrics driver and uninstall. If the problem still occurs, you can even restore the computer to the system status 10 days ago: Go back to the previous version of Windows - Microsoft Support Jan 9, 2023 · I have a PIN setup in my Windows 10 system and my Windows 8. Windows Update >, select Start > Settings. Win + Nov 24, 2021 · After doing a clean installation of Windows 11 via bootable USB in my Dell Inspiron 7535 2-1, the face recognition is not working. Perform a Windows Reset. then restart the computer, see if it works. Is this system file checker pretty benign? or Am i getting myself in too deep. After this update was done, the Windows hello stopped working. Feb 16, 2025 · I completed all the steps you recommended successfully. This means that PIN logon needs to be re-enabled on Windows 10 before being able to use Windows Hello. the camera works perfectly without any issues May 16, 2020 · Hello, I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor. Open Start > Settings > Update & security > Troubleshoot b. Seems like they are locked out in this case. Turn off Fast Startup. In fact, only a few high end models have it. 2. If it is set up, choose "Remove this sign-in option". Surface Go 2 and Surface Go 3 both have infrared camera and thus are Windows Hello Face compatible. Jan 31, 2025 · Option 1. the IR sesons turns on and i am using a webcam with hello support. Nov 1, 2024 · Hello, The camera for my windows Hello Face Recognition has suddenly stopped working. (Code 43)" . msc" and press "enter" to open the service. Download the latest driver from your laptop manufacturer's website or the fingerprint sensor manufacturer's website and follow the installation instructions. I didn`t find info that helps me in some forums so I am asking here what can I do to fix this issue. To resolve this, try a Fresh Start. My laptop is Lenovo ThinkPad E580 and using Windows 10 Feb 24, 2025 · I recently re-installed my Windows 11 PC. My boss wanted me to use the Windows Keys off the old M. Is there anything else I can confirm for you? Thanks! I recently updated my pc to windows 20h2 version and facing a problem regarding windows hello pin. Does anyone had the same problem? Thx. msc press enter Follow the cumin below Computer Configuration -> Administrative Templates -> Windows Components -> Windows Hello for Business 2 - In the Nov 19, 2017 · I got a windows update yesterday night that took several minutes. it worked perfectly yesterday. 1 system. If still didn't make any difference, please try to run the troubleshooter. Does anyone have an idea where to get a new, correct Windows 10 driver or to troubleshoot to get Windows Hello back? In my opinion, it is all about convenience of logging in :-) Sep 27, 2019 · I have windows hello with face recognition and fingerprint. Surface pro 4, as of one day ago, (July 31, 2017) the windows hello facial recognition does not work. for emojis (and possibly more), aren’t working. Install updates manually. Select Windows biometric services from the left column, right-click it, and select "Stop" from the list that appears . Hit Windows + R to open the Run box. I do not want to spend hours chasing this thing down. Best fix (second time): May 6, 2020 · I have tried editing the \HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System PINLogon file -Did not work. Select Windows Hello PIN. If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. It can be really frustrating when it's not working, anyhow please follo Windows 10 and Windows 11 operating system versions 22H1 and older may have MIPI camera detection problems . This issue is regarding my fingerprint login which I could do in the past before it was deleted when I update the new windows 2004. I have Windows 10 Prof with the latest updates, local account and not part of any domain. Some times i also get a message of camera coundnt be turned own. I wrote the license key down from the previous image to use for the reimage. I am here to work with you on this problem. Reset fingerprint & facial recognition options. The option to add a finger or remove the fingerprint are greyed out and not clickable. Something may have caused it to be turned off or otherwise fail. Apr 11, 2020 · How To Fix Windows Hello Fingerprint Not Working In Windows 10: https: sexual orientation, religion, national origin, age, disability status, or caste. Finally, I suggest that you can also find "Biometric devices" in Device Manager, right-click and select "Properties", click "Uninstall device" in the "Driver" tab, and then restart the computer to May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. Click Hardware and Devices d. My Windows Home buttons (i. Something went wrong Windows hello pin is not working. Jun 23, 2020 · I have clients connected in a hybrid azure ad environment. Camera works as I have taken picture with other apps, e. (Please press Windows key + R and type msinfo32 and hit enter, look for system model) Mar 5, 2023 · Hello Zubair, Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. Any help would be highly appreciated. I already have set up the fingerprint and pin before so it works when I want to unlock the laptop but I cannot add or edit the fingerprints/pin. Jun 22, 2020 · Windows hello not working It keeps saying that "windows hello is currently unavailable - click to learn more", where when I click to learn more, there was no instruction on how to fix this issue. Oct 13, 2019 · When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. still the same outcome Jan 19, 2025 · Hello! My windows hello does not work. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. 1 day ago · Recently, at the MSP I work for. Do they all say "not available", or what happened, in what way are they not working? If they all say "not available", go to Settings > Accounts > Access Work or School, see if you have a work/school email listed there. But unfortunately the fingerprint is still not available. I removed my face data from Windows Hello and tried to set it up again. It is a relatively new way to log into your Jan 3, 2023 · Here are all possible fixes working for Hello Face recognition, based on helping in many of these cases. Nov 25, 2019 · Hi Mahipal, I'm Tevita your advisor, glad to help you with your request. exe then press enter. Option 5: Run the Windows Troubleshooter a. My camera stopped working a few days ago. any solutions? I already installed the latest drivers from the Lenovo website. 3. Unable to login my desktop sexual orientation, religion, national origin, age, disability status, or caste. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". I tried using gpedit. For unknow reason, it sudently stoping working when laptop is booting (but not when lock session) and after it start not working even in lock session. Jan 29, 2021 · Windows hello is no longer working. - Restart your computer. I have the exact same problem. Waquitnted to go through the process again. I do not have a problem logging in with password. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: Oct 12, 2020 · 5. Select Remove driver software and wait for the removal to be finished. Jan 26, 2018 · Right-click on Windows key and select Device Manager. " "We couldn't find a camera compatible Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. I have looked up previous forums as this is a fairly common issue. Go to "Accounts" > "Sign-in options. Some times i get the message that windows could not turn on the camera, but the camera is alraedy ON , since i can see the IR sensor flickering. Jan 27, 2025 · For Windows 10, click here: Download Windows 10. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once Nov 6, 2018 · I am an Independent Advisor. Now when I try to set up it repeatedly gives me the same message. Reconfigure Windows Hello. Might or might not work for you -- but it's worth a try! Mar 9, 2025 · I’ve been running into an issue where certain Windows shortcuts, like Windows + Shift + S for screenshots and Windows + . 2 SSDs. To resolve this: 1. Sometimes system updates can overwrite the drivers for certain devices. Restore or reset your PC. Hardware issues, system corruption, software conflicts, improper settings, or faulty, outdated, or incompatible drivers are some OK to resolve this windows hello camera issue, I finally reset the device, which didn't work, then reinstalled windows 10 from surface pro 4 device deleting all personal files and apps to fix a camera Jun 13, 2022 · Restarted still did not work with Windows Hello face. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. 2 SSD Windows 10 Pro. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Run Built-in & Guided Walk through Windows Update troubleshooter Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter Jan 5, 2023 · I re-enabled, set to AutoStart, and all of a sudden I was able to set a PIN and set up Windows Hello. - Under PIN, Click Remove and setup again. I have restarted 2-3 time to check, and Face Login works perfectly! With no biometric services, Windows could not start the camera -- now it works like a charm. I tried to check the hard drive to see if it was running, and tried to update it too, but nothing happened. But if it was not previously setup or it was a clean install of WFCU, then it will not work no matter any steps you try to "fix" it. This step is much better than deleting it from the settings and adding it again, as it clears the old configuration and prevents conflicts from occurring. Mar 10, 2023 · After the Anniversary update for Windows 10, many users have experienced difficulties using Windows Hello because the procedure behind PIN login for a domain user was reset. Jan 17, 2025 · Based on your feedback, you are experiencing an issue with the Intel RealSense F200 camera not working with Windows Hello on Windows 24H2. Pres Windows key, type gpedit, and press Enter. You should not have to do them all before one works, but please do them in order and don't skip Aug 30, 2017 · I am working on windows 10 Pro 64 bit and I am trying to setup Fingerprint login. Repeat the removal with all Windows Hello related drivers and then reboot your PC. Most methods came from windows forums. I disconnected my school account on the "access work or school page" and then restarted my computer. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. any solutions? I already installed the latest drivers from the Dell website. Jan 4, 2025 · Option 1: We try to reset Windows Hello manually and re-enroll it. Jun 19, 2019 · Hello, I have a new Acer Aspire 3 laptop running Windows 10. In Group policy, navigate to Computer Configuration > Administrative Templates > Windows Components Feb 3, 2025 · To enable Windows Hello on Microsoft Edge, follow these steps: - Open Microsoft Edge. The HP IR Camera icon is still not visible in Device Viewer. Nov 6, 2019 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. I am on 24H2 with latest updates. As stated, it was working fine before I reinstalled. There are fixes available to solve this problem on your computer. There are several causes that make Windows Hello stop working on Windows 10. 418*** Jan 25, 2020 · I have downloaded and installed the December 2019 driver from the HP Site but it is still not working, I am guessing there is a driver compatibility issue and we will need to wait for an update. I have Logitech HD Webcam C270 installed and working properly. I want to use Windows Hello PIN and Windows Hello Face but it shows me "Something went wrong. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. In the Windows Hello PIN section, remove your existing PIN. Dec 18, 2023 · Are you unable to sign in to your Windows 10 computer using Hello Face? Some Windows 10 users are complaining about Hello Face as this is not working on their computer. The it works again for a while Oct 23, 2024 · I can see here that your Fingerprint and Facial recognition are not working. I will certainly help you in getting this fixed. System restore windows will open. The face recognition was working properly in Windows 10, before the format. I had to reimage multiple computers with a fresh install of Windows 10 Pro on new M. Welcome to the Microsoft Community. Follow the steps below in order to do so! Sep 14, 2019 · lately I updated my windows 10 home and now my fingerprint sign in is not working anymore. Make sure you remember or know the email account listed as well as its password. But both laptops also don't have fingerprint sensor, not even as an option. We couldnt find a camera for windows hello i have updated the driver and everything but nothing happend ***Moved from: Windows 10 / Windows Hello, lock screen & sign-in*** Aug 9, 2015 · Hello Aditya, Thank you for posting your query on Microsoft Community. Oct 3, 2024 · A lot of users won't have the FIDO2 key with them. I wasn't able to log-in using Windows Hello and the camera app wasn't working either. Laptop Brand&Model - Lenovo Yoga 520 Jun 19, 2018 · Recently purchased an Asus VivoBook S15 with Windows 10. I have an Acer aspire 3, and previously it did work but after my main board got replaced and sent back it no longer works. I have no toggles for windows hello and no drivers that I can find for it. Run the System File Checker Utility scan. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build 18362. I log in with pin. However, I sign into Windows using a domain account, not a local or Microsoft account. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Modify Windows Hello Group Policy settings. Try again later". " Oct 9, 2023 · still the same, Windows Hello not working after waking up. . May 4, 2019 · Locate Windows Explorer in Processes tab and kill it Now at the top File > Run new task > Put explorer. First of all, thank you for sharing the information, if the camera itself is normal, then it might be Windows hello service abnormality, you can refer to the following steps to fix it: 1. I already made some changes on the group policies and got the windows hello service running. e. See if the problem is Dec 17, 2024 · And in windows security center, a red 'X' showed in account protection, and it said 'Windows Hello stopped working'. Enable Windows Biometric in Group Policy 1. Scroll down c. Follow the prompts to reset your PIN using your Microsoft account password. " Under Windows Hello PIN, click on “Remove” to delete the current PIN. I just log-on into my local user profile (userid+password) then, I enter the Windows Sign-in options (through Windows settings or through Windows Hello search) and follow the procedure: 1. I did a fresh install of windows. Oct 23, 2022 · After the rename of the Ngc Folder i can't add the Hello-Pin. Windows Hello is a Biometrics based technology that enables Windows 10 users to authenticate secure access to their devices, apps, online services, and networks with just a fingerprint, facial recognition, PIN, or iris scan. Now, every time I turn on the computer, the face recognition does not work anymore and I have to type my pin to sign in. Open the run box by pressing Windows Key + R and type rstrui. Click Run the Troubleshooter e. "This option isn't available. to add pic to my windows account profile. 4. Sep 23, 2023 · *The following method does not work on the Home version of Windows. 1. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. Jan 22, 2018 · Facial recognition logon doesn't work after you apply a Group Policy setting in Windows 10; Troubleshoot problems with Windows Hello on Surface; Facial Recognition not working for windows 10, version 1709 (please check the marked as answer posts). . In settings, when I try to set up the face recognition it says "We couldn't find a camera compatible with Windows Hello Face", but the Nov 15, 2024 · Following recent windows updates my Dell laptop fingerprint sign in stopped working. Should I check the Group Policy on my Domain Jan 17, 2021 · On settings, it says 'Windows Hello is not compatible with this device' even though I have been using it before. Tobii does have a beta driver available to test if you contact Tobii. - Scroll down to Sign in with Windows Hello. It seems like they’re disabled, but I’m not sure why. Enable Biometrics in Group Policy Editor. I have checked that all the driver are updated. Method 2: Press Windows Key > Go to Windows Settings -> Accounts -> Access Work or School. How to uninstall a Windows Update - Microsoft Support. I did not run your suggested scan above. With the issue description, I understand that you are not getting any option to use” Windows Hello” after upgrading the computer to Windows 10. I first installed it and Enabled Biometrics Via Local Group Policy Editor -Did not work. still the same outcome Hello, My computer seemed to randomly stop recognizing me with the camera when signing in through windows hello. please help me in fixing it. Please try again later. I've tried various methods to get it working again; some suggested by forums and have had no such luck. Restart your computer. May I know when did the issue start? Is there any changes made before you got this issue? Please send the make and model of your device. I am a bit leery of what it may do. If your PIN is still not functioning, you may need to remove the existing PIN and reconfigure it. Mar 10, 2020 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. I uninstalled the device with all it´s existing drivers and restarted my Surface. everything on the tool bar apart from Firefox and the Folders buttons) have completely stopped working. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. pdycsovlcohdhimaiaqfkkhknsdqfnoskxyqzfqisamefdruuditiwilfrukaswlkqffvbdkmhll