We couldn t find a camera compatible with windows hello face. Common Issues with Face Recognition.
We couldn t find a camera compatible with windows hello face 551. Re-enabled. I tried to add face today but it is not Dec 2, 2023 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. There are several external cameras available on the market that support infrared imaging and 3D depth sensing technology and are compatible with Windows Hello Face. Jul 12, 2024 · You can use it to unlock your Windows 10 device, but sometimes the facial recognition function may show you an error message “We couldn’t find a camera compatible with Windows Hello Face”. I'm running Windows 11 Home, Version: 21H2, OS: Build 22000. Mar 10, 2025 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. If Windows Hello is not available, you will see a message: Windows Hello Face. Aug 21, 2024 · Windows 10 and Windows 11 operating system versions 22H1 and older may have MIPI camera detection problems . 2. May 31, 2021 · If Windows 10 says your camera is not compatible with Windows Face Hello, install the Windows Hello FaceDriver and update your camera. Really? I opened the Camera app and the camera is working. As of 2 days ago Windows Hello Face isn't working have to use PIN to sign in. Feb 24, 2020 · To initially troubleshoot this issue, I would like you to follow the following steps below. I then updated the clock driver again but the Surface still can't find a camera. . Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. Step 2: In this interface, you need to locate the Windows Biometric Service option. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. followed an article of yours by stopping and restarting windows Biometric service and removing winbiodatabase folder contents. If you see "We couldn't find a camera Jun 21, 2022 · Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability The LG Gram EVO 14" has a standard HD webcam which does not support Infrared, and so, you will not be able to use Windows Hello Facial Recognition. If you are using Windows Hello Face for the first time, restart your computer; Make sure you do not have any pending Windows updates; Windows Hello compatible camera can Aug 16, 2020 · Your computer has the HD camera. The camera works fine in other apps. OS build 19042. See full list on drivereasy. Now says "We couldn't find a camera compatible with Windows Hello Face. Is the X1 Carbon Gen 9 simply not compatible with Windows Hello face recognition? May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Is the laptop compatible or not . This option is currently unavailable. Feb 17, 2022 · First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. Any help would be appreciated. Here are some common problems that causes facial recognition issues are: Camera Compatibility: Standard webcams don't support Windows Hello facial recognition. I have checked your computer specification and it seems your computer d Feb 25, 2025 · How To Fix “We Could Not Find A Camera Compatible With Windows Hello Face” Method 1: Check If The Feature Is Installed Windows Hello Face is an optional feature on Windows PC. No dice. Set up has been greyed out. I have tried a number of solutions given by Microsoft here. And update Bios and other drivers please click on the link. Mar 14, 2020 · I recently bought the HP ENVY X360 - 13-ar0118au laptop and in the product description, it was mentioned that it comes with Windows Hello that allows you to login with your face. Can someone guide me on how to resolve th The Windows 10 Settings page for sign-in options says "We couldn't find a camera compatible with Windows Hello Face". We Couldn't Find a Camera Compatible with Windows Hello Face I'm on Windows 10 Pro and my PC Info is Windows Hello Facial Recognition is more secure then most Nov 2, 2024 · Windows 11We couldn't find a camera compatible with Windows Hello FaceI have removed the drivers and then rebooted. com/windows-hello-face-is-n Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. inf and does not react. Anyone owning a computer running the Windows 10 or Windows 11 22H1 operating system (or older) may find that Windows Hello facial recognition is not working. msc in the search box, and then press Enter. You can try the methods listed below to fix the problem and get the Jul 12, 2024 · Step 1: Press the Win + S on the keyboard. 'We Couldn't find a camera compatible with Windows Hello Face' The camera works properly, and its drivers up to date. version 20H2. msc và nhấn Enter . But when I try to enable hello face it is showing that "We couldn't find the camera compatible with windows hello face". Use your face to sign in to Windows, apps, and services. Sep 7, 2022 · Windows Hello Face. Jan 24, 2020 · As the title of this post says. Feb 24, 2025 · I recently re-installed my Windows 11 PC. Nov 15, 2021 · Hi Pippa I am Dave, I will help you with this. Fix We Couldn’t find a camera compatible with Windows Hello Face Error: Windows Hello face feature required three main components to work properly. I tried to check for all drivers updated for both camera. Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Still nothing works. ” Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. If you see "We couldn't find a camera Dec 29, 2020 · Face recognition to log in worked fine since I bought the XPS this summer but stopped working a few days ago. I get two messages: 1. I am having trouble trying to setup Windows Hello Face. پس اگر قصد استفاده از Windows Hello را دارید، بهتر است این ویژگی را غیر فعال کرده و مشکل را تست کنید. غیر فعال کردن Fast Startup برای مشکل Windows Hello Face فعال بودن ویژگی Fast Startup ویندوز می تواند باعث بروز مشکل شود. Windows Hello drivers, Windows Hello service should be in running condition. Method - Check your computer to find the type of camera . I get a message "We couldn't find a camera compatible with Windows Hello Face". I checked for driver updates. We couldn’t find a camera compatible with Windows Hello face. In this informative video, we will guide you through the troubleshooting process for the error message "We couldn't find a camera compatible with Windows Hel We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Windows Hello Face requires the high-grade IR camera Specifications Webcam HP TrueVision HD Camera with integrated digital microphone Device Home Page - References and Resources – Learn about your Device - Solve Problems NOTE: Content depends on device t I have new HP Envy laptop and plan to use the window hello, but when i goto sign in option to do setting for window hello, it prompt out:we couldn't find a camera compatible with windows hello Aug 18, 2020 · I am trying to enable windows hello face on my new pavilion cs3073cl but its saying that its unavailable and it couldn't find a compatible camera. I tried to uninstall the IR camera and 720P camera and search for hardward change, it reinstalled. I have this same computer with the same config, and its working fine. Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". The initial problem was that the setup proceeded all the way to the phase Dec 2, 2024 · My Windows11 Hello facial recognition recently stopped working. Windows is up to date. Harassment is any behavior intended to disturb or upset a person or group of people. I have an HP wide vision HD camera with integrated dual array digital microphone. Please check and update Windows and HP support assistances drivers . If you see "We couldn't find a camera Nov 12, 2019 · All of a sudden my Windows Hello has stopped working and on the lock screen it says, "sorry something went wrong, please enter PIN" and in settings it says We couldn't find a camera compatible with Feb 19, 2024 · Fingerprint sensors also uses the Windows Hello protocol and that works with Aspire 5 laptops. The set-up option is greyed out as well. Before proceeding to the solutions make sure you try these workarounds on your computer. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 2, 2024 · My Windows11 Hello facial recognition recently stopped working. I have disabled the camera and rebooted. Take care and have a good day. On analysing the error, we got to know about the factors that could be responsible for this problem in the system and they are listed below. Dec 9, 2024 · We couldn't find a camera compatible with Windows Hello Face. Can you please provide the options. Thinkpad has a fingerprint device, it works too. to update the drivers. Windows Feature Experience Pack 120. Your camera must be a regular high definition only, hence it will not work. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. I tried to uninstall the Windows Hello from Device manager. 1. Once done, kindly perform the additional methods on this article to further troubleshoot the issue: https://thegeekpage. Rolled back camera drivers and uninstall Aug 18, 2020 · Microsoft - Learn about Windows Hello and set it up . please if anyone can help me replay Oct 31, 2024 · In today’s digital age, biometric authentication has become increasingly popular as a secure and convenient way to access devices and accounts. Updated the windows. Camera functions on other programs just fine. I will be happy to assist you in this regard. Common Issues with Face Recognition. 856 Sep 5, 2022 · Hi Basim, I'm Dyari. Another way to fix issues with Windows Hello is to check if the cameras are disabled. Windows Hello Facial recognition requires a special HD IR-3D camera, only a few high-end laptops have such an internal camera, not Aspire 5. - couldnt turn on camera. Read more about this topic D3dx11_42. I see see myself. Checked in Commercial Vantage and the camera is NOT disabled there. The IR driver shows in device manager. Every time I tried, it returned "We Couldn't Find A Camera Compatible with Windows Hello Face". It says we couldn't find a camera compatible with windows hello face. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Aug 18, 2020 · I am trying to enable windows hello face on my new pavilion cs3073cl but its saying that its unavailable and it couldn't find a compatible camera. This did not allow the users to sign in to the system. Windows 10 Facial Recognition requires a webcam capable of IR (Infrared) or 3D technology Dec 28, 2019 · When i first booted my Surface Laptop 3 the Windows setup didn't include the setup of Windows Hello Face. Check UEFI Settings if Cameras are disabled. As stated, it was working fine before I reinstalled. Ran all system updates several times. Control Panel > icon view > Device Manager . Method 5 – Check if Cameras are Disabled Under UEFI Settings. Feb 3, 2023 · We couldn’t find a camera compatible with Windows Hello Face. Hello face required 3D or IR camera, for omen it only use basic tech camera (only spectre and business laptop with custom camera spec is support) Edition Windows 10 Home. PC Data Center Mobile: Lenovo Mar 15, 2023 · I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. B1 : Tại ô tìm kiếm trên thanh taskbar > Nhập từ khóa services. Laptop specs: Lenovo IdeaPad Flex 5 - Brand new. Feb 25, 2024 · There's also an working fine 720p camera. 4. This options is currently unavailable - click to learn more. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". Any ideas? Thanks! Jul 11, 2023 · click here and follow the troubleshooting steps HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10) similar to windows 11 . dll Not Found: How to Fix it Dec 14, 2024 · If you are encountering the "We Couldn’t Find a Camera Compatible with Windows Hello Face" error, there are a few potential solutions you can try to resolve the issue. In order to activate windows hello feature, your computer should have infrared camera (IR). If its the built in camera in a laptop then. Oct 30, 2024 · Use a compatible external camera: If your built-in camera is not compatible with Windows Hello Face, you can try using an external camera that meets the requirements. Rolled back camera drivers and uninstall Jul 5, 2021 · Windows Hello Face which has been working flawlessly for months has suddenly stopped working. SHOP SUPPORT. After completing the setup and manually trying to configure it from the settings menu i'm prompted with the following error; "We couldn't find a camera compatible with Windows Hello Face" Apr 15, 2024 · If you are still getting the could not find a camera compatible with Windows Hello Face error, you need to install the Hello Face inf file. Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11 Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). I've We Couldn't Find a Camera Compatible With Windows Hello Face FIX [Solution]Are you experiencing issues with your Windows Hello Face recognition not working? Feb 3, 2024 · I tried to use my camera and it said it couldn't find a camera installed. If Windows Hello is not available, you will see a message: Windows Apr 22, 2022 · After that, restart your computer and check if windows Hello has been fixed. " As far as I can tell I have not updated anything but I can't tell what the thing does in the background. my windows hello face recognition is not working. Mar 9, 2023 · This usually means that your camera is not compatible with Windows Hello face anymore. 2212. May 2, 2020 · dell we couldn't find a camera compatible with windows hello face problem how to solve This thread is locked. Outdated web camera driver. I tried to uninstall the Windows Hello from Optional Features and reinstall I'm getting the error - We couldn't find a camera compatible w/ Windows Hello Face. I have checked in Device Manager and the Facetime HD camera is listed there. There can be many reasons for the feature failing to work. I bought this laptop a week ago. "We couldn't find a camera compatible with Windows Hello Face Asus laptop X515 intel core i5 license version Aug 15, 2023 · We couldn't find a camera compatible with Windows Hello Face i need latest compitible update driver camera - 8836580 Jul 11, 2023 · Product name : HP Envy x360 2-in-1 Laptop 14 I have not figured out what my laptop is missing that prevented me from enabling facial recognition sign-in option. 3. If, after updating the camera driver, you still encounter the issue where Windows Hello cannot find a compatible camera, it might be necessary to contact Lenovo support directly for further assistance. com 4 days ago · Hello, This means the camera doesn't have infrared capability, which is required for facial recognition. Press & hold the Shift Key and select "Restart" from the power options. Mar 6, 2021 · the hello face is not working at all since I get this device my fingerprint is work well always give me this message ( we couldn't find a camera compatible with windows hello face hp envy ) I try all the siluations from youtube and the internet but still not working . There are various solutions: I tried to install HelloFace. " Foll May 23, 2021 · 'We Couldn't find a camera compatible with Windows Hello Face' The camera works properly, and its drivers up to date. 0. The camera is working properly when i Aug 20, 2024 · If your camera supports IR (Infrared) functionality, this driver update should enable Windows Hello to recognize it for facial authentication. I rolled back the driver but that didn't work. Before I re-installed Windows, Hello (face) was working fine. Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Sep 11, 2020 · Hi Arshad I am Dave, an Independent Advisor, I will help you with this . May 3, 2024 · I recently purchased a new laptop with Windows 11. It is mandatory requirement for Windows Hello Face. After much poking and prodding Windows Hello sign in options now says We couldnt find a camera compatible with Windows Hello Face. My Notebook has a an installed HP IR Camera Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. Threats include any threat of violence, or harm to another. You can vote as helpful, but you cannot reply or subscribe to this thread. Jul 13, 2024 · Đây cũng là cách sửa lỗi we couldn’t find a camera compatible with windows hello face nhiều anh em áp dụng. I uninstalled the biometric driver - no joy. Searched for better drivers. As for fingerprint, it requires that your computer has a fingeprint reader, typically it is its own button on the computer. Jun 4, 2023 · Fix We couldn’t find a camera compatible with Windows Hello Face on Windows 11/10. By default, win 11 update auto updates only critical win updates, and nothing else unless you have made the mistake of selecting the "Get latest updates" option, and if you have turn it off. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 14, 2022 · Error: We couldn't find a camera compatible with Windows Hello Face. Open Category Cameras . Type services. I hope this helps. I tried to delete WinBioDatabase files it doesnt work. Fix 1: Restart the Windows Biometric Service on your system; Fix 2: Install the files inside the FaceDriver if you couldn’t find a camera compatible with Windows Hello Face; Fix 3: Update the Camera driver; Fix 4: Perform System File Checker Scan for May 8, 2024 · Whenever I tried to use Windows hello facial recognition it shows an error saying: we couldn't find a camera compatible with windows hello, but I do already have a Jan 29, 2024 · Attempting to enable face recognition unlock on your PC results in a notification from Windows stating, “We couldn’t find a camera compatible with Windows Hello Face. . I am running Windows 10 on MacBook Air 2015. Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. Please help Nov 22, 2021 · Im trying to setup my surface pro with windows hello face, but i get this message?any help would be greatly appreciatedwe couldnt find a camera compatible with windows hello face May 3, 2020 · Nothing has worked, Camera drivers are installed, biometiric drivers are updated, still nothing will get hello face to work. 685. I am on 24H2 with latest updates. Here, MiniTool Partition Wizard will tell you how to solve this problem. Aug 12, 2022 · "We couldn't find a camera compatible with Windows Hello Face" I explored various threads on google and found out that "Facedriver" folder is also not available on my laptop. Thanks for reaching out. I haven't changed any settings but have updated Windows recently. lmbrlnkn hcot lqlo jpjs gqfhni bsckfvjo pvmkmf eac hcbv ggw paprz kdti xekzr ttekycc xbkko