Windows hello setup freezes. Nov 25, 2024 · Hi,CreativeDigital24 .

Windows hello setup freezes Whenever I start Windows, it goes through the startup process and then brings up a window called 'Personalized Settings' which says: Setting up personalized settings for: Microsoft Windows Media Player Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. If I try to set up a passkey on Chrome the same thing happens. Nov 6, 2018 · Windows Hello set up is not working. It does not take me to process where I put down different angles of my finger print I just get stuck on the welcome to windows hello setup screen. In your description, you are experiencing random freezes on your computer. Click on the Get started button and confirm your account password when prompted. Camera and IR seems to be working (at least the red IR light flashes up). May 24, 2022 · 1. The upgrade process went smoothly, but now that it is installed, Setup is trying to personalize my settings, and is freezing at that point. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Jan 2, 2025 · I try to log in/sign in to my laptop, and it asks me for my password. exe files still open fine. I then upgraded to Windows 11 via the upgrade/install tool. I understand your frustration regarding this issue and I'll do my best to help. -Many times reinstalling windows, clean with new drivers for everything-Cleanboots not help and driver updates. To set up Windows Hello facial recognition, you must first set a PIN. Photos is the UWP application to view images, installed by default, unless remove by an Administrator and a new . I used a local login. 22631 and the fingerprint sign in no longer works. Oct 18, 2024 · Reset Windows Hello: In Settings > Accounts > Sign-in options, delete the existing Windows Hello settings and set them again. Only this time I didnt set up my wifi. This fundamental change in my hardware invalidated the security setup and apparently Hello has to be setup once more, among other things. If you already have a PIN or password setup, proceed to enter it. Check for account issues Oct 30, 2017 · Hello, I have a Surface Pro 4 and over the past week or so have had some issues with my Windows Hello. But when I click "Create new PIN" I get "Just a moment" and then nothing happens, with the screen eventually going blank. Jan 16, 2020 · I tried this again, I forgot to take out the windows installation USB. Network & Local Account Setup: Sometimes setting up without internet allows for local account creation without requiring immediate network activation or PIN setup. Jul 18, 2010 · Also, when I have finished downloading a setup file using firefox, I open it while it is in the download manager and it freezes up firefox, and again I have to use task manager to close it! It happens with any setup I try (believe me I have tried many), however . Following this, I have been experiencing some new issues: - Windows Explorer freezes and becomes unresponsive. Dec 31, 2024 · Run Windows Hello setup again: Go to Settings > Accounts > Sign-in options > Windows Hello face setup. Select Windows Hello and run the troubleshooter. Aug 29, 2024 · Hello, I just finished building my new pc and am having some trouble installing windows 11. 7 GB usable) Sep 8, 2023 · Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue setup screen with nothing on it. Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. Let me know if you need more help! Aug 3, 2015 · I can not get past the first screen you get when you boot up windows 10. It freezes on me wether I hit Next or Not me. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Things I have done: Updated bios driver. Jan 1, 2018 · When I got into fingerprint setup, click setup, it prompts me for my pin, which I enter and then nothing happens. e. The link is: Download Windows 11 (2) After the ISO file is downloaded, double-click it to open and run “ setup. Thanks in advance! Feb 3, 2025 · (1) First download the ISO image file of Windows 11 via the following link. Hitting Apr 8, 2019 · I put Windows Media Creation tool on my USB and made my PC boot up using that. - After the download is complete, select Run now, and then select Download ISO - When the ISO file is downloaded, double-click it to open it and run setup. 2. I uninstalled Windows Hello and then reinstalled it and rebooted the PC and the issue still persists Nov 29, 2024 · I have set up the cntrl+scrollLock crash option, because windows wasn't creating any dump file. I get to the screen below and nothing else happens apart from the validity sensor does not seem to work & I need to reactivate it through the device manager. but absolutely nothing happens, just I see my face I have updated all updates and drivers Mar 26, 2020 · The setup hangs on a blue screen with the message “Just a moment”. I can't even get windows 7 back on that pc. No frame to see. It asks for my PIN input - that goes fine; Then it says 'great' after the first time i touch the fingerprint sensor; After the first test-touch it just freezes and does not react. Get the Welcome to Windows Hello window and click on Get Started. 2- Insert a blank USB flash drive, at least 8GB in size. This is by design because Microsoft believes that signing in using a fingerprint or PIN is not overly cumbersome, whereas entering a password is. It must be a leftover from Windows 10. I click "Get started" and it asks for my PIN. Click on Facial recognition (Windows Hello) and then click the Set up button. I have optimized my ram to default speed at 4800MHZ. Then delete the folder named NGC. I have a brand new surface pro 4 and the face recognition doesn't work to set up Windows Hello. When I try using Windows Hello, I get a message saying the PIN is needed. Welcome to Microsoft Community. At login screen, there should be reboot option at bottom right. I am a bot, and this action was performed automatically. Dec 9, 2024 · C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Take ownership to this folder. 5- Boot the computer from the USB flash drive. Aug 27, 2024 · Windows Hello worked intially but now fails to set up, freezing on the "make sure your face is centred" screen. I'm trying to set up Facial Recognition (Windows Hello) on my Windows 11 desktop. Dec 26, 2024 · If you haven’t completed the initial setup or signed in with your account on the device, and the laptop comes with pre-installed Office or Windows licenses, performing a clean install will remove all manufacturer-installed applications and settings (OOBE). My device is was working fine. How you view which program is configured to handle which file extension has remained unchanged between Windows 7, Windows 8, and Windows 10. 6 Ways to Fix Windows Hello Sep 9, 2020 · I am a seasoned Windows expert with almost a decade in usage and support experience and hope to resolve your problems quickly. (My PC is compatible, the windows tool confirmed it). (3) Under the “ Install Windows 11 ” screen, select “ Change how the installer downloads updates ”. I type it in, then it asks me to set up the Windows Hello PIN! When I go to try to set it up, it says that it couldn't set up the pin and to try again later. Apr 23, 2022 · Due to deadline pressures I eventually figured out a way to solve this. This is really frustrating. I have tried disabling and enabling CSM and disabled fast boot but still can't get it. On the left side of the Settings app, click on Accounts . Yes I do already have a Pin set up but it keeps telling me to create a PIN. Mar 26, 2021 · See here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. - Cannot access my settings, check for updates, or backup to previous state. -turning off/on xmp, expo-windows sfc /scannow-windows updates-windows 10 and 11 both same issue-Put 60hz from 144hz-booting only on one ssd, then only the other, also with my hardrive detached. My specs are the following: core i5, geforce GTX 3070, AsRock Steel Legend z790 (wifi), with 32 GB ram and 2T storage. It just sits there forever until I close it. 0. exe (Windows Hello Security I am being prompted to create a new PIN due to a change to security files. Updated biometric driver. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. – Jan 16, 2025 · Enter BIOS/UEFI setup: • Restart your computer and press a specific key (usually F2, F10, Del, or Esc, depending on your computer brand) during the boot process to Mar 2, 2011 · However, I am concerned that I will still encounter a freezing problem at 34 minutes. boot from USB but only get to language/region page. Jan 21, 2025 · Windows Hello Pin request loop issue I have followed the instructions in the article referenced below to change the Ngc file but I still have the same issue. Hello, thank you for your feedback, from the information you shared, you should be in the stage of re-installing the new system. Jan 10, 2025 · My Windows Hello stopped working as well. I had it working previously, then it stopped working, and now I'm trying to set it up again. Turn off Fast Startup: Open Control Panel, search for "Power", and select "Change what the power button does". During setup, choose the option to Keep personal files and apps. . Follow the on-screen prompts to complete the recovery installation. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. -UEFI Setup: Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport ADMIN MOD CredentialUIBroker. After the second attempt I put the installation media on a different, newer, flash drive and reinstalled 2 more times but am having the same problem. I then proceed to setup Outlook with their email (ie. Select Settings > Account > Sign-in Options > Face Recognition then click the Remove button. I cannot finish setup to get my new laptop running as i cant get past this screen. 4x32 Trident DDR5-6000MHZ. Can you advise? Thanks The reset seemed to fix it. 40 GHz RAM: 12. But when the installer soft reboots after that phase it now freezes on the windows logo screen with dots frozen. Jun 21, 2017 · @Ritardi. Then the screen just shows a spinning circle, shield with a key, and a num pad. Also, I try to redo the windows hello set up my IR light for the camera comes on but no picture on the screen. Tick the box in File Explorer View tab to Show Hidden Files. Jump to: Set up fingerprint in Windows 11; Add another finger to fingerprint; Remove fingerprint in Windows 11; Set up fingerprint in Windows 11. When trying to set-up a new PC, me and a friend encountered a rather annoying issue. Oct 24, 2022 · Hi Guys,I have just reinstalled my PC (Windows 11 Pro) and the Hello face recognition is failing. Select Settings > Account > Sign-in Options > Windows Hello > Face, then click the Setup button. I have disabled the watchdog time in the bios to make the complete memory dump. Aug 22, 2019 · I cannot boot Windows from my bootable USB drive. now the strange problem is that after rebooting the pc I had already set up the windows hello face log in before but it stopped working so I recently removed it and tried to set it up again. I uninstalled Windows Hello and then reinstalled it and rebooted the PC and the issue still persists Jul 18, 2018 · Then, Disable Windows Hello and the run the Hello setup again. ROG strix z790-E Gamming wifi II. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. If the problem persists see if you can create another user and setup Windows hello there so you know if its a user problem or a system wide problem. exe needs to turn on the option to show file extensions. Step 1: Check if doesn't have any corrupt files on the windows. This can give you the flexibility to complete the initial setup process. I was able to get it added to Entra and in Entr it shows Entra ID joined. Once done, reset your Wind Jun 14, 2018 · When I go to Setting up my Fingerprint to the windows hello. Make sure you have the latest version of Windows and that there are no outstanding updates: 1. 7900xtx. -turning fTPM off-PBO enable on BIOS Hello all, So when I setup Outlook on an end user's computer, I've been going to Control Panel > Mail > Profiles > Create New Profile. Step 2. However, windows doesn’t even recognize I have the ASUS disk in the drive. Dec 29, 2023 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Dec 8, 2024 · This may let you continue the setup process, and you can always set up a PIN later through the account settings. 4- When done, move the USB flash drive to the computer on which you wish to install Windows 10. wim image is generated. Nov 27, 2017 · Stored fingerprint data saved in the BIOS of your computer is one of the possible reasons you can't set up Windows Hello. 0 GB (11. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Additionally, this feature enhances the security of your computer; without Windows Hello, anyone could potentially access your PC. I keep getting to a screen with the windows logo and the loading dots but then everything freezes. Download windows hello face recognition driver I accidently uninstall face recognition driver, I can't find the driver on Internet. Every other option in Sign-In Options works. Jul 18, 2018 · Then, Disable Windows Hello and the run the Hello setup again. There's an old version of the Windows Hello Face Software Device (HelloFace. Go to Settings > Update and Security > Windows Update. I also didn't enable PIN login or MS Hello or anything. Feb 19, 2011 · Original title: Windows 7 Media Center live TV setup I have Windows 7 Home Premium on a Gateway SX2840-01 desktop. Are Dec 14, 2019 · Using the Creation Tool, I installed Windows into a clean SSD (the same SSD that I reinstalled windows some time before) and everything went smoothly in terms of the installation. Jan 4, 2025 · Hello, I'm experiencing a frustrating issue with my PC running Windows 11. I go to Setting Set up another finger and click on Add a finger. There's two options on this screen, to 'skip for now' or next. I restarted and clicked set up pin multiple times and it's glitched out, it still shows that I need to set up a Pin. 4. However, My last of the 4 computers somehow saved the wifi info, so I had to disconnect my wifi, hold down the power button for 15 sec. Feel free to contact us if you have further inquiries. Dec 29, 2023 · Source: Windows The seamless login experience offered by Windows Hello translates to increased productivity. Nov 24, 2022 · Hi,I have a new laptop and am running the windows 11 setup. it opens the camera and sees me and the just freezes like a photo, worked fine before I reinstalled. Hope this helps! Regards, Arggie Independent Advisor. These are you system Specs Jul 29, 2019 · The freeze happens before any options to interact with the Windows 10 install process occur. I'm not using any CPU or GPU intensive software. Mar 17, 2018 · This will provide you troubleshooting steps if Windows Hello is not working properly. Feb 18, 2025 · Hello! I recently had a power surge in my apartment, causing my PC to suddenly shut off. When I tried to download Rysen Master it froze and now I can’t even get into windows again. - Cannot open multiple apps from Windows Start. 3. Dec 22, 2022 · Hello I have just nearly completed my first build, but have been stuck for days in a horrible loop. We created a bootable usb using the microsoft media creation tool. Sep 16, 2023 · Usually, this problem is caused by corrupted files on Windows or corruption on a Windows Update. Jan 3, 2018 · Windows Hello Fingerprint setup freezes Hiya, I am trying to reconfigure me fingerprint sign in after reinstalling windows 10. Now anytime Windows Hello pop up appears it freezes the application that started it. exe on the mounted drive. You can try again, or skip this step and set up a new PIN later. The prerequisite is that you need a local user first. I guess that 'forces' a pin to be set at next logon (which was not occurring at first, but started to), but unfortunately I couldn't get that working. I deleted fingerprints, reinstalled drivers, and now there is "Set up" button in Windows Hello section. Just today, at the login screen, my PC froze and showed a blue Dec 15, 2024 · Then I upgraded to Windows 11 version 10. Run Windows Update, reboot your pc if you have not already. Jan 30, 2025 · Run the setup. 1-Right-Click on Start then click on Windows Terminal (admin) 2- Type these commands. Mar 15, 2024 · I am testing Intune and so I took a computer off the domain and deleted it from Entra and then Aded it back. Get a Windows Hello Setup window and it is blank and nothing happens. Trying to set up the face recognition (Windows Hello)- the set up page opens up, but I only see a message that "Make sure your face is centered in the frame" There is only 'Cancel' option in the screen. I could only fix it by enabling windows administrator account in safe mode command prompt > create new account with administrator> back up old account > use new account from now on because old account Sep 1, 2022 · After selecting your setup method, click on the Set up button. The watchdog timer juste rebooted the system every time the freezing occured. Right-click on it, and then select “ Start” from the list that appears. To view the status of your most recent updates, go to Settings > "Windows Update" > "Update history". Jul 28, 2021 · Hello, I have had a recurring issue for a few months now that is occurring on two different systems. After this, check to see if you can set up Windows Hello Nov 19, 2019 · I have a new laptop, windows 10, in the middle of setting up. Feb 5, 2025 · It freezes when I get to the restart to change windows options. Nov 30, 2008 · Windows vista setup freezes November 30, 2008, 04:31:09 AM Hello i have been trying to install windows vista ultimate but on completing setup after it restarts it works for a few mintues then my screen goes black for 3 seconds then back then it laggs a bit but then it freezes and i have to restart Jan 1, 2025 · Hi MurrayHenry. I am repeatedly getting sent to a hello pin setup page. inf) still installed. To be more specific, it ONLY freezes at that screen. exe ”. Jul 29, 2019 · [Solved] [Clean Windows 10 Install] Brand new PC setup freezes during Windows 10 installation attempts Update: Be sure to ensure your BIOS version is up-to-date. So If I open my password manager and try to sign in with Windows pin it freezes the password manager and I have to use task manager to shut it down. Once it restarts the computer I removed the USB and I got past "just a moment"and "getting files ready". I have tried ALL the suggestions available online, from fresh windows install to multiple driver versions and am now pulling my hair out. Any ideas/suggestions would really help me out Specs MBD: Asus Crosshair VIII CPU Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. *** Email address is removed for privacy ***) and then use the app password as the password. EDIT: Now windows 10 won't even try to load. Cortana asks if you want to set a PIN, but you don’t have an option to skip this step As there are multiple supported versions of Windows and not everyone gets every update at the same time, it's not always easy to figure out which update you are talking about. I note that you have attempted to reinstall the drivers for your graphics card, and I appreciate your efforts and attempts to resolve this issue, and I do understand the frustration and inconvenience that random freezes are causing you at this time. Then open Explorer and navigate to the following path. I've tried sfc /scannow, updating Windows, updating my drivers, and restarting, but the issue persists. This may lead to activation issues for Windows and Office. After resetting the fingerprint data, try again to set up Windows Hello and see if it works. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. I am setting a laptop for a new user. I put in the verification code from the user. Specifically when using 9th Gen Intel as support for these has come more recently. Nov 22, 2021 · I recently installed new hardware, and reinstalled Windows 10. May 7, 2022 · Windows 11 installation freezes at language select I started a clean install on surface desktop with a media created usb. I've tried multiple drives with no luck. I accidentally disabled it, and when I tried to set it up again, the window saying 'windows hello setup' keeps closing. Now when trying to boot over the usb, the windows logo appears together with the loading dots. We did not receive any warnings or errors so we assume the creation was sucesfull. My face is in the middle. Hello! I've had my fingerprint Windows Hello running well after FCU, but suddenly after one of the reboots it just stopped working. The screen just freezes at Expanding Files at various moments after the reboot at 27%. This will start the Windows Hello setup wizard, click Get Started to begin. 1. Nov 25, 2024 · Hi,CreativeDigital24 . I have seen others with the same problem but cannot find a good solution. Then I upgraded to 11. Feb 6, 2025 · Hi Microsoft,My Windows 11 system keep freezing (mouse, screen, keyboard) every 10-20 min. Happy to hear any and all suggestions. ms/PINErrors site actually lists this error, to be honest I didn’t check it until after I had resolved the problem. msc" and press "enter" to open the service. Are you setting up the Windows Hello PIN during the operating system setup, or on the Windows desktop screen after signed in to Windows? If you signed in to Windows, are you having trouble setting up Windows Hello PIN by going into settings > Accounts > Sign in options > Windows Hello PIN > Click Add to setup a new PIN. The build went well, everything went together and it posted. As the title of this post describes, both monitors freeze up and don't allow for me to shutdown Windows 10 properly (hold down the power button until the computer turns off). Here's a detailed breakdown of the situation: What I've Tried: Performed a fresh Windows 11 installation using a USB stick. Press Win + R to open "Run", type "services. I would greatly appreciate it if one of you lent me your help. Jan 10, 2022 · I am setting a laptop for a new user. I hit face setup, type my pin and put my face in the middle and nothing happens. Mar 20, 2024 · Here’s how to set up Windows Hello if you also have a new Windows 11 device and create a PIN: Press the Win + I shortcut key combination to Windows Settings . Dec 27, 2024 · BIOS setup and hardware check. ) Oct 11, 2016 · So I tried a clean install of Windows but that didnt help I've now replaced the PSU and swapped out a new SSD, and trying to do a clean install of Windows 11 it keeps freezing during the initial setup. Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. Nov 30, 2019 · I then hit and released the power button, but this time I did not set up my wifi. And I succeeded last evening, but the file is huge (65GB). During the setup process, I have pressed f6 and placed my ASUS motherboard CD into the drive to try and upload USB drivers during windows XP setup. Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Net - I am telling you it is. When I click "Set up" for "Facial recognition (Windows Hello)", it opens the setup window. I have tried multiple times, changed lighting, angle and distance from camera. I've also tested each stick of RAM and the issue persists. The computers were able to complete the set up. You can add a fingerprint in Windows 11 from the Accounts > Sign-in Options page. I rebooted the machine and logged in with my O365 id and it seemed to be going fine but after login it says you need to use Windows Hello and so I authenticated with my authenticator but it is hanging on a screen Jul 6, 2024 · The problem presents itself after the first boot while Windows is performing its initial setup. Jan 15, 2025 · Recently, I've been experiencing an issue where Windows 11 freezes shortly for about 3-4 seconds, unfreezes, then does it again after 10 seconds. Normally it would proceed to the next step in the wizard which is to set a PIN. Feb 10, 2025 · Restart the Windows device by right-clicking on the Start menu and then selecting Shut down or sign out > Restart. Select Windows biometric services from the left column, right-click it, and select "Stop" from the list that appears . In the previous version. Please help. You can use this procedure to repair the Windows files and reset the Windows Update components. I saw from a few forums here that this is a problem with others, however the fixes of uninstalling and reinstalling the program, re-setting up Windows Hello, and rolling back the drivers for the program have not helped. IT is not responding properly. I enter it and click "OK". Jan 7, 2023 · Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business > Use Windows Hello for Business. When installing win10/11, I didn't log into a MS account. Sep 7, 2023 · 1. Aug 12, 2023 · Just got a Surface 4 laptop (Windows 11 Pro). mouse and keyboard are still responsive, but can't click anything, one of the buttons on the screen is like, "pushed in" like the lil effect when u click on something lol idk how to call that but the screen is basically completely stuck. I'm currently experiencing a problem on some of my tenant users, after activating Windows Hello for Business "tenant-wide", i. First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. According to your description, 'now every time I try to interact with windows hello it crashes/hangs,' I'd like to know if this means that whenever you try to log in to Windows using a PIN on the Windows login screen, it results in a crash/hang? However, you could still log in to the system using your account password, right? May 11, 2020 · I recently brought a fingerprint scanner and wanted to use it on my desktop, but when i tried to setup security key in sign-in options, it just keeps loading and shows the message "insert your security key into the usb port" until a certain time and it just disappear without letting me set up windows hello, i even tried reinserting the device Dec 28, 2017 · Hey guys, my windows hello keeps crashing. Try closing other apps to see if that fixes the problem. I can't seem to add Windows hello to the camera's privacy settings. Follow the on-screen instructions to position your face in front of the camera until it captures your facial features. Whenever I start Windows, it goes through the startup process and then brings up a window called 'Personalized Settings' which says: Setting up personalized settings for: Microsoft Windows Media Player Oct 6, 2024 · Select Windows biometric services from the left column. Oct 2, 2024 · 24H2 was only released yesterday and there are some problems reported in that update, but I have not seen any problems with Windows Hello facial recognition listed, the best option may be to report this on the feedback hub (Windows Key + F) to their developers, they may be able to resolve this with a patch for 24H2. Without ado, this guide will show all the steps to set up fingerprint in Windows 11 operating system. Since you mentioned that the update caused significant issues, I’d strongly recommend providing feedback through the Feedback Hub in Windows 11. I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. Hello All, I've completed a new build within the last couple of days but I've been struggling to install windows on my pc as it keeps freezing when it gets to the UI setup page. from the Devices => Windows embedding => Windows Hello for Business section. Hi, I tried both suggestions, but the settings still freezes at that screen. It freezes when u click “setup pin” a continual loading screen. Aug 12, 2019 · Hello. Click Remove, then click Setup to start over. Oct 3, 2024 · after updating mainboard's BIOS, windows asked to update new PIN, but clicking the button "create new pin" on Windows Hello screen does nothing. This just started happening after the most recent Microsoft update. Upon restart, windows had installed the proper driver and facial recognition was working once again. My webcam works. At the 'creative a pin' step, the wizard simply stops working and continually displays a white screen with a spinning icon forever. Step 1. I get the get started dialogue box, then enter pin, then I get the camera and the instruction to centre face in the middle. Run Windows Biometric Troubleshooter Go to Settings > Troubleshoot > Other troubleshooters. The system is randomly hard freezing, mostly when gaming or under load, and occasionally it reboots on its own. Then restart the computer again. I've tried running it in safe mode but it's still the same. Check for software conflicts: If you recently installed new software, it may be interfering with facial recognition. Dec 30, 2023 · When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. No more lost time typing and retyping passwords, no more frustration battling login Sep 9, 2020 · I am a seasoned Windows expert with almost a decade in usage and support experience and hope to resolve your problems quickly. exe (and the . It froze on the Windows loading animation on my BIOS splash screen. This eventually turns into the BSOD. 5. I initially had a lot of trouble with the bios setup stuttering and freezing on the Gigabyte motherboard but was eventually able to Jan 1, 2025 · Hi MurrayHenry. Under the “Windows Hello Facial Recognition” section, select “Remove”/“Turn off”. Sep 27, 2018 · I have a Lenovo X1 laptop and when I try to set up the fingerprint verification in Windows hello, it freezes. On your computer, Select Start > Settings > Accounts > Sign-in options. May 4, 2021 · Windows Hello face ID was working just fine on my laptop, until the motherboard got burned and a new one had to be fitted in. I have an HP usb TV tuner. I can access BIOS and make changes there just fine, but this will always freeze when attempting to boot from USB and install Windows. after doing "Set up" ->"Get Started" . Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue setup screen with nothing on it. Specs: Processor: 12th Gen Intel(R) Core(TM) i5-12450HX 2. Unsure how to get past this. Jul 18, 2021 · 1- Download the Media Creation Tool to any Windows PC. none of the fields can be selected or the next button. Feb 3, 2023 · Good day! I'm Raniel. However, in the setup screen for a new installation, I experienced freezes happening at various points (even confirmed the freezes using narrator). I successfully booted the pc, and after that, i tried to install Windows 11 with an USB. Sep 7, 2023 · Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue setup screen with nothing on it. Nov 30, 2008 · Windows vista setup freezes November 30, 2008, 04:31:09 AM Hello i have been trying to install windows vista ultimate but on completing setup after it restarts it works for a few mintues then my screen goes black for 3 seconds then back then it laggs a bit but then it freezes and i have to restart Dec 28, 2024 · - Download Windows 11 Download your installation media creation tool. Oct 6, 2024 · Select Windows biometric services from the left column. It will freeze Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. I after the first install seemed to have failed I reinstalled but nothing changed. I am unable to set up Media Center to receive tv through The upgrade process went smoothly, but now that it is installed, Setup is trying to personalize my settings, and is freezing at that point. Windows Updates. Build: I9-14900K. Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. I tried troubleshooting it by restarting, but it didn't work at all. I'm trying to re-install Windows after I discovered setting up my new desktop, during the required setup of a pin for windows hello, the screen freezes. The pc tries to repair but end up on failed and I can’t even choose to enter advanced mode or restart but when trying to choose a option on advanced startup it just freezes and I end up May 16, 2011 · Windows 7 setup freezes at 'Expanding Files' I'm trying to install Windows 7 for some time now but without any luck. Restart your computer and set up the facial recognition feature again. I have also updated the . Jul 19, 2024 · 2. Jan 2, 2025 · After restarting the computer, get the user to logon to Windows, where they should be prompted to complete Windows Hello for Business setup More info I was actually surprised that Microsoft’s own https://aka. When I tried this, the screen kept getting being stuck on "Make The reset seemed to fix it. We recommend contacting Lenovo support to assist you resetting the fingerprint data in the BIOS of your laptop. I CANNOT actually enter Windows to make changes there. Nov 6, 2024 · If Windows Hello is set up, the "Every time" option will be disabled. But whenever I click on it, the black setup window flashes in a fraction of second and immediately closes. 3- Run the Media Creation Tool to create a Windows 10 installer on the USB flash drive. Make sure your BIOS is set up correctly and there are no options that affect Windows installation:-Disable Fast Startup: If it is enabled in the BIOS, try to disable the fast boot option, it may affect the installation of the new system. wvxq xnhuqeb aqsdwi ywlr kwtz dewl its vppg ruos bqntdy ihvfn giopqne qtdir jtobimbc dnnoxp